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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,268 reviews
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Agnes N.'s profile image
Agnes N. 
4 years ago

I thought it took to long to close the loan. I understand that COVID made it more challenging. I thought that since I had been a PennyMac customer since 2016, and was doing a simple refi, that it would happen within a couple of weeks. Instead, it took 2 full months. I do appreciate the streamlined ability to upload documents and sign electronically, but I thought doing so would make closing happen faster. Otherwise, 5 stars... 

GARY R.'s profile image
GARY R. 
4 years ago

Everybody was so nice to deal with. 

KRISTIE G.'s profile image
KRISTIE G. 
4 years ago

I was a bit nervous about going through this process during COVID-19 with so many businesses modifying processes and working from home. I thought it would affect the loan process. I was pleasantly surprised by the level of attention and professionalism of the staff. Everyone kept me informed and responded to my inquiries promptly. I would definitely recommend PennyMac Loan services to others. 

Bethsabe Fernandez S.'s profile image
Bethsabe Fernandez S. 
4 years ago

! 

JAMES M.'s profile image
JAMES M. 
4 years ago

Everything went very smooth. I would recommend PennyMac 

Christopher S.'s profile image
Christopher S. 
4 years ago

Quick and painless 

CLARICE R.'s profile image
CLARICE R. 
4 years ago

Great! 

Cherie B.'s profile image
Cherie B. 
4 years ago

The whole process was very professional and very easy to understand. 

Celeste E.'s profile image
Celeste E. 
4 years ago

The PennyMac Team made my refinancing process fast and easy; with an awesome rate! Thank you PennyMac Team! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,268 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.