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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I thought it took to long to close the loan. I understand that COVID made it more challenging. I thought that since I had been a PennyMac customer since 2016, and was doing a simple refi, that it would happen within a couple of weeks. Instead, it took 2 full months. I do appreciate the streamlined ability to upload documents and sign electronically, but I thought doing so would make closing happen faster. Otherwise, 5 stars...
Everybody was so nice to deal with.
I was a bit nervous about going through this process during COVID-19 with so many businesses modifying processes and working from home. I thought it would affect the loan process. I was pleasantly surprised by the level of attention and professionalism of the staff. Everyone kept me informed and responded to my inquiries promptly. I would definitely recommend PennyMac Loan services to others.
!
Everything went very smooth. I would recommend PennyMac
Quick and painless
Great!
The whole process was very professional and very easy to understand.
The PennyMac Team made my refinancing process fast and easy; with an awesome rate! Thank you PennyMac Team!
PENNYMAC has a 4.4 star rating with 48,268 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.