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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My Mac - team was great work with. They help me with any thing I didn’t understand or couldn’t get done. Very helpful and willing.
I loved the experience because it was pain free. The employees of of PennyMac were very helpful.
Very good company! I have always used Pennymac
Nick Haggan is a mortgage loan saint. He was awesome from beginning to end. I am very happy.
Overall good experience with just a couple of issues along the way. Although the issues were not critical, they were still a little concerning. First I was told the loan would close in a week. Then a week later I was told that the title team forgot to do the paperwork for subrogation and closing had to be moved for an undetermined period. Thankfully it took about 2 additional weeks. Finally, PennyMac called my employer for employment verification without giving me a chance to warn the employer.
multiple emails from different people, hard to track and find communications due to this. Had to prompt followup to find out what was happening rather than getting live updates. otherwise o.k. would be better to have one single individual to communicate with. Friendly people but process needs improvement
I had a great experience with PennyMac in refinancing my home. Communication was excellent and the process went smoothly. I am extremely excited to have reduced my monthly house payment and will recuperate my loan costs in less than a year. Thank you PennyMac for the easy process and coming to my home for the closing process which took less than 30 minutes to sign all the documents!
Happy with the process
Great customer service always take time to answer my request
PENNYMAC has a 4.5 star rating with 48,781 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.