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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Only communication was through email and when I had questions I was unable to contact them. I would have to contact the loan originator just to have questions answered as he was the only one that gave me a direct email .
My m.a.c. Team was true to the form. From my initial call to the end. They made my refinance smooth as they said. Gave me updates and where I stood on my approval. Informed me whether or not additional information was needed. All I had to do was wait a couple of days to make sure I did not change my mind. This refinance is much needed since prices as gone up on other things. Thank you all for a job well done. Lisa B.
All of those we dealt with were a great help and made the process easy and smooth sailing!!
Good people to work with
Jennifer and Jay were great to work with and made everything very easy. Even though I'm on the East coast and they were on the West coast there was never any problem with communication and all went smoothly. Thanks again Jennifer, we are definitely very happy!!
we had a great experience with Hermes and his team....
The process took a lot longer than expected. There should be direct lines to loan officer instead of having to go through different people
This was one of the quickest and easiest ventures that my wife and I have taken!! Everything was spelled out to us in a 1,2,3 manner. When questions needed to be answered they were in a timely manner. No surprises!!!!! Thank you all, on my m.a.c. team !!!!!!!!
The process was easy. There were not multiple emails requesting different documents. All the requests were handled with one or two emails, which was nice.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.