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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was no doubt that PenneyMac has the best offers out their because I had shop around however could not find a better deal however in my opinion the communication could of had been better under NORMAL circumstances PENNYMAC is an A+ I do understand just about everyone that can is going thru a refinance and taking opportunity of Great Rates and I am very please with your OUTSTANDING SERVICE I REALLY THANK YOU ALL for helping My wife and I in obtaining the refi
Anna Eng was great and always on top of everything. We had some delays on our selling of our previous house but she accommodate what we needed for this new purchase. She explained everything well and kept the lines of communication always open. We appreciate everything she did for us.
Overall great service
Saviz Hatam & Michael Felton explained everything to me. They answer all my questions. They were very understanding, patient. They stayed in contact with me, made suggestions, help me think through the process. Not sure if I would have made it without them. Michael Felton really stayed with me the last leg of the way. Closing was very smooth. My MAC team deserve a star rating without a doubt.
Lack of communication, even when I begged for a call is the main driver of my dissatisfaction.
Nothing to add. Great overall experience
Thank you.
When I did have questions needing attention having to calling in with main number and no extension made the process awkward. Having to explain to someone and then not getting a return call for several days is frustrating
Abdul & Greg did a good job. It was the time it took to get my loan approved and finished. I was one week from it taking 90 days.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.