PENNYMAC

Matthew R. 

on Birdeye

5 years ago

All and all, it was great. 

ALEXANDER S. 

on Birdeye

5 years ago

Great customer service from Sarah Guevara. Thank you for making it a positive experience. 

Martin P. 

on Birdeye

5 years ago

Glad I made the phone call before working with the direct builders loan officers. I was not only able to save on my monthly mortgage, but the service provided from the PennyMac team was above and beyond my expectations. Anna was very knowledgeable and her personal care for my loan was not what I expected. Very professional and always gave me a clear understanding of where I was at with my loan, and next steps to the loan. Thank you Anna & PennyMac for such a great experience!!!!! 

LAURA S. 

on Birdeye

5 years ago

I love PennyMac! Refinancing is a daunting process, but Ammie Mack made it smooth and seamless. She is knowledgable, kept me informed every step of the way, and answered all my questions. Thank you Ammie and the PennyMac team for your attention to detail, and your commitment to making me feel comfortable throughout the process. I highly recommend your service. 

RONALD P. 

on Birdeye

5 years ago

No additional comments to make. Thanks 

JAVIER D. 

on Birdeye

5 years ago

Thanks 

STEVEN L. 

on Birdeye

5 years ago

. 

SEAN Y. 

on Birdeye

5 years ago

Max followed up with me on a weekly basis to provide status updates. He was able to answer my questions in a timely matter. Only issue was the closing documents I would receive were not 100% accurate, but Max had accurate document. Especially in regards to the closing costs. 

KRISTINA Guerrero S. 

on Birdeye

5 years ago

Everyone I worked with was very polite. Covid did cause some delays, but with that in mind- the officers were fast and accurate with their numbers. Would definitely do business with again.