PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
Select a rating
Rodney S.'s profile image
Rodney S. 
4 years ago

! 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
4 years ago

Everything was smooth and communication was great. The staff were friendly and helpful. I couldn’t have asked for it to go better. 

MATTHEW P.'s profile image
MATTHEW P. 
4 years ago

Given that we are in the middle of a global pandemic, I was very satisfied with the electronic documents and availability of Pennymac staff via email, phone, and in person during final signing. 

ROBERT H.'s profile image
ROBERT H. 
4 years ago

We were impressed with Mr. Deon Smith as will as all the Penny Mac personnel. Everything was explained in detail and all questions were answered promptly. The time schedule for various aspects of the Refinance were very accurate down to the closing. I would recommend Mr. Smith to our friends as well as Penny Mac of course. We have closed and are quite happy with the whole experience 

Jay R.'s profile image
Jay R. 
4 years ago

I had to restart the whole process because the first loan went into the ether. No one would return my phone calls. Poor job, no follow up. 

TRAVIS A.'s profile image
TRAVIS A. 
4 years ago

A 

Eric R.'s profile image
Eric R. 
4 years ago

It was a smooth and quick process. 

AURELIO C.'s profile image
AURELIO C. 
4 years ago

Great team to work with. Answered my questions and I still got a huge discount basically two months in advance! 

Christopher P.'s profile image
Christopher P. 
4 years ago

My experience with everyone from PennyMac, throughout the process, has been great. I’m very satisfied. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.