This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My overall experience was great. The process was explained clearly. Documents that were requested, once I was able to talk to my "MAC" team, they took care of what was requested. My closing went smoothly and my team went out of their way to make it happen. Much appreciated, thank you!
N/A
Had a great experience from the start to closing and everything was communicated in a timely manner. Thank you
Working with this group was so easy and pleasant and I highly recommend them!
n/a
We were continually presented with inaccurate estimate documents that didn’t match what we discUssed with the initial person we worked with. It was difficult to contact Molly but once we did she was very helpful but then we would get another round of inaccurate estimates. This extended the process significantly.
Overall, the correspondence with the loan processor lacked some details that would have prevented additional emails to clarify. Other than that, our processor was friendly and helpful. It would be better to have the loan officer to oversee the process vs. getting the loan started, then passing the customer on to an 800 number and loan processor only.
Always kept me updated during the process from beginning to end.
My refinance went great. Worked with a great team and I say it was a breeze. Thank you penny mac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.