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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ms Mack is the best very professional and very easy to talk too
Rosario Lopez was on it once she was assigned to the team
Great
Something else.
Great
Great
Pennymac is the absolute WORST!! I'm not generally a bad-review guy, but they well earn this one time and time again. First they purchased my mortgage from another bank, and had the amount wrong. They refused to acknowledge one of the payments I had made prior to the loan being transferred to them. They told me I needed a certain insurance, I purchased it, paid it in full, and sent Pennymac proof. They charged me for it anyway, after sending me a letter acknowledging receipt of the insurance. . It takes an act of congress to... read more
Business response:
Hi Matt - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I had to deliver the same documents more than once without additional explanation. , Something else.
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,065 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.