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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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MARTHA R.'s profile image
MARTHA R. 
on Birdeye

4 years ago

Working with Guillaume,Drew and Robert was pleasant and a breeze. We closed in less than two weeks! Thank you PennyMac for having a great group of employees. Martha Ramos  

Alex H.'s profile image
Alex H. 
on Birdeye

4 years ago

The process was very easy to follow. PennyMac explained everything to us and their online process was easy to follow. We thought we were going to close two months after we started and we actually closed two weeks after we started. I would highly recommend PennyMac to refinance your home. 

RONNIE T.'s profile image
RONNIE T. 
on Birdeye

4 years ago

Thanks for making it easy, saving money with a great company. 

Michael P.'s profile image
Michael P. 
on Birdeye

4 years ago

Significant surprise at closing with the change in not only cash to close but impact on the monthly payment. Both increased and this was not communicated before hand. 

Michael Purcell I.'s profile image
Michael Purcell I. 
on Birdeye

4 years ago

Easy process. Good communication throughout the process. 

JAMES C.'s profile image
JAMES C. 
on Birdeye

4 years ago

Closing needs improvement on signing documents. The sub contractor didn't show up on day they were suppose to. 

Sandra S.'s profile image
Sandra S. 
on Birdeye

4 years ago

Even in this age of COVID-19 my loan process experience with PennyMac was exceptional. 

Gordon Sprague I.'s profile image
Gordon Sprague I. 
on Birdeye

4 years ago

The process was simple, quick and required minimal effort on my part. 

Hector C.'s profile image
Hector C. 
on Birdeye

4 years ago

It was a very easy process and when I had questions they were answered quickly. I had no problems at all with process and it was all done within 2 weeks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.