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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Kenneth B.'s profile image
Kenneth B. 
4 years ago

I appreciated the ability to complete almost everything online. This was very helpful and allowed for me to not have to take time off work to process my loan. 

Kate R.'s profile image
Kate R. 
4 years ago

I had a clear idea about what I wanted from the loan. I had some confusion about the loan not loading when expected at the end but that was from lack of experience with loan closings of this kind. My only suggestion is the main call in number. I found it difficult to reach who I needed, often with long wait times. I was never sure that I was leaving a message in the right place. The loan officers were excellent, the phone system issues were PennyMac. Overall a very good experience. 

Joseph J.'s profile image
Joseph J. 
4 years ago

Great interest rate, easy to work with team. 

Jessica B.'s profile image
Jessica B. 
4 years ago

Quick and easy, especially with the COVID thing ongoing. Great rate and experience! 

JOSEPH I.'s profile image
JOSEPH I. 
4 years ago

Refi of my VA loan was pretty painless. I t put me and my family in a much better financial position going forward. Thanks PennyMac! 

Dominic G.'s profile image
Dominic G. 
4 years ago

Drew did a great job throughout the loan process keeping me informed and up to date The process from start to closing took only 21 days I have had numerous home loans during my life, this was the smoothest one we had, no surprises Drew and Ryan were very professional throughout the loan process I would strongly recommend them 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

Getting in touch with our loan officer was difficult along with how long it took us to finally close was ridiculous. 

LISA H.'s profile image
LISA H. 
4 years ago

Service was fast & easy 

RONALD Rotan J.'s profile image
RONALD Rotan J. 
4 years ago

The process was fairly simple and straightforward and done in an extremely timely fashion 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.