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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,806 reviews
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DOUGLAS S.'s profile image
DOUGLAS S. 
5 years ago

Great experience! Very professional and knowledgeable. 

BILLY P.'s profile image
BILLY P. 
5 years ago

It was a smooth transaction! Good Job! 

PETER J.'s profile image
PETER J. 
5 years ago

The process went much quicker than I expected. Although it was sometimes hard to get a hold of certain people on the phone for a question, a Pennymac representative always followed up the next day by contacting us directly. Thank you for the stress-free loan experience! 

Sean C.'s profile image
Sean C. 
5 years ago

Ammie Mac signle handed saved me from going to another place it was a bad very bad experience at first with mark g. But ammie cleared the clouds and made the sun shine again. She did a hell of a job i would recommend to work with for sure but if you get with mark g. Get transfered to someone who will answer the phone who will do what the say and not leave you hanging for a couple days ammie was the best once i got with her ❤ 

JENNIFER H.'s profile image
JENNIFER H. 
5 years ago

Great communication and smooth process! 

Thomas C.'s profile image
Thomas C. 
5 years ago

From my initial conversations to closing, everyone was truly interested in helping us get our loan refinanced. Very nice people and truly professional. Sometimes I became inpatient but Gina always took time to explain what was happening. Thanks 

Lisa T.'s profile image
Lisa T. 
5 years ago

Gina was friendly, professional and kept in touch. I have always had a good experience with PennyMac 

HILMA N.'s profile image
HILMA N. 
5 years ago

Everyone was very professional.I was kept informed at every stage.My questions were answered to my satisfaction.Phone numbers was available for me to call in case I had questions.Closing was done safely. We self distance and the representative wore a mask and so did I.I provided a table in my garage.The whole team was polite and knowledgeable.It was a good experience. 

NICHOLE A.'s profile image
NICHOLE A. 
5 years ago

Greg was professional and communicated throughout the process. He responded to all my emails promptly and kept me updated. This was a pleasant experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,806 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.