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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Speaking to Sarah was like speaking with a friend. She was very pleasant and made sure I understood the process and expectations. Solid representative of the company. Thanks Sarah!
It took 3 months for us to close a refinance on our home
Easy process
Everything went very smooth. Communication was wonderful. We have never had a refinance go as well as this one did.
I had a wonderful experience and everyone was very patient with me on things I didn’t not understand.
everyone was friendly and answered all my questions. Eric got everything to me and closed in a timely and fast manner. everyone was courteous and respectful and i didn't have to worry about anything.i had a great crew from start to finish so thank you for everything.
The loan process was a great experience. Glenn and team did a great job with my refinance.
Emeldo was absolutely great (my loan processor). Specifically I give him 5 stars. The actual loan officer though was awful. I would give him one star or less if possible. He wouldn't call back until days later, would say one thing and do another, eventually when I asked questions he got hateful with me, and it ended up with an awful title company where you couldn't reach anyone.
If it wasn’t for Lauren Aslin I could have possibly pulled the plug on process. Without her calming influence the frustration could have got the better of me. Days after actual closing still getting requests from underwriting. Overall still a positive experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,781 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.