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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
Select a rating
Jodi S.'s profile image
Jodi S. 
on Birdeye

4 years ago

Everything was smooth and I received an update via phone call every week. 

Scott B.'s profile image
Scott B. 
on Birdeye

4 years ago

Easy application process and great help from the mac team. 

Tony B.'s profile image
Tony B. 
on Birdeye

4 years ago

It was a pleasure doing business with Penny Mac. 

SCOTT R.'s profile image
SCOTT R. 
on Birdeye

4 years ago

None 

Mark P.'s profile image
Mark P. 
on Birdeye

4 years ago

Thank you for all your support and hard work!! All phones call were very pleasant/helpful! 

Timothy F.'s profile image
Timothy F. 
on Birdeye

4 years ago

Our Loan Officer - Bailey Greene was outstanding right from the get-go, and he continued to engage when asked and when needed. Unfortunately, our original Loan Processor - Michael Peterson was clueless, and seemingly at every turn failed miserably to handle our loan processing. FORTUNATELY Sandra Benavidez was assigned to our loan and she honestly saved the day! She did her job conscientiously, and with integrity. She was a pleasure to work with! Bravo Sandra & Bailey!! 

DAVID Schirmer I.'s profile image
DAVID Schirmer I. 
on Birdeye

4 years ago

Quick and easy process 

LEWIS B.'s profile image
LEWIS B. 
on Birdeye

4 years ago

Unreal time to complete. 3 months from start to finish. Hard to get through to talk in person with someone.Some things took a long time to communicate to us, leading to longer delays. Most frustrating was not being able to call someone and get immediate answers.  

Quentin F.'s profile image
Quentin F. 
on Birdeye

4 years ago

The process went smoothly with a few delays in receiving answers to a some of our emails. Was not sure whether to check regular email or secure email. But when all was said and done we closed in time and received what we asked for. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.