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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,806 reviews
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Richard P.'s profile image
Richard P. 
5 years ago

Calls returned when made. 

Chad C.'s profile image
Chad C. 
5 years ago

The people I worked with were great. Letisia Gonzales and David Merzian are top notch and should be promoted. They were extremely helpful and made this process very easy for me. I would recommend them to anyone. Thanks! 

Donald W.'s profile image
Donald W. 
5 years ago

PennyMac exceeded my expectations at every step and made this process flow from start to closing in 13 days. Even for a VA Streamline tefinance, that truly exceeded my expectations. 

Jessica F.'s profile image
Jessica F. 
5 years ago

PennyMac is great 

JASON B.'s profile image
JASON B. 
5 years ago

The closing was scheduled three times. The first time, I received no notification of any problems. At closing time, the notary called me to let me know that they had not received the closing documents from P-mac and it would not be happening. P-mac said they needed the last 2 yrs of tax returns for my business. I had asked from the beginning if this was needed and was told they were not. The second time it was scheduled, same thing, different reason. Finally, the third time, it worked. 

DARRELL D.'s profile image
DARRELL D. 
5 years ago

NA 

JOHN C.'s profile image
JOHN C. 
5 years ago

The process was very easy in my opinion. The only negative to me was the appraisal and that was not PennyMacs fault. The appraiser was horrible. It took a little longer than expected due to Covid but overall a good experience with people that care and are knowledgeable. I have already recommended PennyMac to 2 coworkers looking to refinance. 

Amber D.'s profile image
Amber D. 
5 years ago

. 

DAYNA N.'s profile image
DAYNA N. 
5 years ago

Very good service in a timely fashion no hassle at all 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,806 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.