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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very pleasant experience. Questions were always answered promptly and accurately. One of the least stressful processes I've had. Thank you so much for everything PennyMac
Super helpful and communicated through multiple channels to make sure I didn't miss any documents of deadlines.
Mono was amazing.. when every I called her she was always listening and got back to me ASAP with an answer. Never had to wait for her... not too many people out there that cares this much for their loan customers, we always had to wait before her.
Refinanced my home loan and dropped my rate 1.25% saving me around 300$/month. Thank you Penny Mac team!
It was quick and easy. Everyone was very helpful.
Great working with your company
I had a good experience overall.
I received the best rate available from Penny Mac. However the process was very painful. Communication with Penny Mac was maddening in 2 ways: 1. Very difficult to reach Penny Mac. Often placed on Hold for times exceeding 1 Hr. Very poor return on calls. Rarely, if at all, talked to the the same person twice. (Sara was ok at returning emails, but always another person who returned phone calls (Again, never the same person, not the one that I called.} 2. Penny Mac over-communicated when they
Decent communication and understanding of both parties role in the the loan process are required.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.