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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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SUPANSA B.'s profile image
SUPANSA B. 
5 years ago

It was pleasent working with Jennifer Ovando. She's friendly kind hard-working person. If there's an opportunity, we of course would like to work with her again. thank you again and hope to talk to you soon Jennifer. 

SALVATORE L.'s profile image
SALVATORE L. 
5 years ago

We were set up for a closing at a certain date and the notary came to the house, and was prepared to do the closing. The paperwork was incorrect from the beginning to the end. So he took everything back and we were told that they would reschedule another date for another closing in order to get all of the information correct. We had to continuously call them to find out what was going on this was totally unacceptable. A very bad experience. 

Stephanie Van P.'s profile image
Stephanie Van P. 
5 years ago

Really great experience. Definitely glad we chose Pennymac 

Alberto De Los S.'s profile image
Alberto De Los S. 
5 years ago

I want to thank the AWESOME team at Pennymac for the seamless process online and on phone contact that made refinancing our home process easy, and offered great guidance throughout the entire process. I really enjoyed logging into the refinance dashboard and see what the next step was. This team made it seem so easy and helpful to bring it to a close. Albert 

Jafet P.'s profile image
Jafet P. 
5 years ago

Very efficient process. 

DENISE A.'s profile image
DENISE A. 
5 years ago

Excellent service. Recommending Penny Mac to my parents who are looking to refinance their home.. 

NINA M.'s profile image
NINA M. 
5 years ago

I requested the VA IRRL Half a percent off interest and received one percent off, which was more than I had expected. It was a pleasant surprise. 

Christopher W.'s profile image
Christopher W. 
5 years ago

Clear communication, response times, and friendly service. 

Brian C.'s profile image
Brian C. 
5 years ago

Time to close on loan exceeded my expectations. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.