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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Was an easy refi. George was great!
Overall my experience with Pennymac was very good! They did a great job getting everything done on time which is huge when you’re buying a house! All of the staff were very friendly and helpful! There were a few times when we received a few documents and weren’t sure why but when we called they took the time to explain them. I would use them again for a loan and recommend them as well! Sandra and John were both friendly and always called back when you called them. Thank you Pennymac!
Marcia was professional, attentive and she made the entire process painless. Thank you.
Speaking to actual people with very little hold time! Great service, I have a wonderful percentage rate!
Kristina Holloman was very helpful!
The loan officer had too many loan he was trying to process by himself. He would not reply or was slow to reply to email. He never answered calls so I left messages and he would call the next day sometimes. The assistant was ok and very helpful but it appeared he was still learning what to do. He did however take our concern to a supervisor who handled our concerns immediately.
Everybody involved with the refinance process made it go very well, Thank you!!
Zach was a pleasure to work with, he kept me well informed. I had PennyMac before the refinance process and decided to keep them, so our process was seamless.
Great customer service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.