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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My PennyMac team were responsive and knowledgeable. They always answered my questions or concerns promptly.
Very efficient refinance process. Everyone worked hard to see that my process was covered from begining to the end. Great team. Very satisfied.
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From start to finish, all procedures were explained and assistance was given to me as needed. Such a significant process felt so easy to me and I am most grateful. Thank you to Liem and all the team members Who made this possible for me.
Really enjoyed working with Erica Sanchez. She was very personable and timely with her responses.
My experience with PennyMac refinance services has been pleasant once I go the Loan Office on the Line - the phone lines were busy- due to the rate drop. The loan officer went over the numbers and I made the decision on the call itself to go ahead. As promised the My MAC team contacted me - Eric and touched based regularly to keep me posted on every step of the process. He answered all my questions. Thank you :)
One of the team members left while working on the loan. We had signed the closing documents and was never contacted until Jason followed up. We had to redo. Jason was apologetic and supportive. He took care of everything and was fantastic!!!
Experience was outstanding.
I can't submit this survey without a comment, which is annoying.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,813 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.