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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,192 reviews
Select a rating
Jan Michael B.'s profile image
Jan Michael B. 
on Birdeye

2 months ago

Amazing team. Top notch service! 

Business response:

Hi Jan - Your feedback is greatly appreciated. Thank you for the review. 

Nicholas W.'s profile image
Nicholas W. 
on Birdeye

2 months ago

From start to finished everyone we worked with was extremely pleasant, knowledgeable, and helpful. The process could not have gone smoother and I could not imagine anyone being able to do a better job. Thank you! 

Business response:

Hi Nicholas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lauren S.'s profile image
Lauren S. 
on Birdeye

2 months ago

Rosario was absolutely amazing and patient. she answered every question I had and responded very quickly.  

Business response:

Hi Lauren - Your feedback is greatly appreciated. Thank you for the review. 

Marc C.'s profile image
Marc C. 
on Birdeye

2 months ago

Nathan AND Rosario were great to work with. Each, respectfully, made the process easy and they kept me informed about all aspects of the loan process. 

Business response:

Hi Marc - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jimmy B.'s profile image
Jimmy B. 
on Birdeye

2 months ago

Could not have asked for a much better experence the personnel were very friendly and knowledgeable. Rhianna and Norma were great to work with. thanks so much to everyone involved> 

Business response:

Hi Jimmy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles L.'s profile image
Charles L. 
on Birdeye

2 months ago

My experience with Pennymac from start to finish has been nothing but incredibly helpful and friendly people! 

Business response:

Hi Charles - Your feedback is greatly appreciated. Thank you for the review. 

Debra F.'s profile image
Debra F. 
on Birdeye

2 months ago

Ross Ahkiong,Kathleen DeRosa and all the rest of my team were awesome.They were very professional and answered my questions in a timely manner. They made the process very simple and quick.I look forward to working with them again,if needed.  

Business response:

Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel G.'s profile image
Daniel G. 
on Birdeye

2 months ago

Quintrel and Peter made this whole process so easy. Always graciously answering all my questions. Thank you.  

Business response:

Hi Daniel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Doris B.'s profile image
Doris B. 
on Birdeye

2 months ago

Not withPennyMac by choice. They acquired my loan a month after purchasing my home. Would not recommend.  

Business response:

Hi Doris - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,192 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.