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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Bradley C.'s profile image
Bradley C. 
4 years ago

Linda did a great job of guiding us through the refinance process. 

CORDELL B.'s profile image
CORDELL B. 
4 years ago

Just had a few problems with paperwork not being incorporated into my doc's in a timely fashion. 

HANS L.'s profile image
HANS L. 
4 years ago

Our refinance process went so smoothly. We especially loved that the notary came to our house and we could sign the documents at home. No stress all around! 

LUDIM R.'s profile image
LUDIM R. 
4 years ago

There was some communication issues towards the end. Linda did not let me know how much I would owe on closing until after the appointment. 

IAN D.'s profile image
IAN D. 
4 years ago

Thank you PennyMac 

HEATHER K.'s profile image
HEATHER K. 
4 years ago

All good 

Andrea M.'s profile image
Andrea M. 
4 years ago

I am a stable customer with high credit. From start to finish this refi process was awful. The communication was so poor and it often took a week or two just to get a reply. The loan docs were incorrect more than once, and the entire process, due to delay in communication and inaccurate docs, took more than 3 months. This was the most unpleasant experience I have ever had, and would not ever recommend Pennymac. I'm not sure how Pennymac is still in business with service like I had. 

Klane G.'s profile image
Klane G. 
4 years ago

PennyMac was incredible in helping me refinance my home! They were very prompt in getting back to me and gave me great information! 

DAVID M.'s profile image
DAVID M. 
4 years ago

The people were very nice and helpful with the process. I would recommend the PennyMac to my friends and family. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.