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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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LYNDON R.'s profile image
LYNDON R. 
5 years ago

Have the process work together. The credit section did not have info from loan poc, the employment verification person did not respond to call, it seems like team all over the play and no real process. 

Leonard S.'s profile image
Leonard S. 
5 years ago

The process went smoothly. Everything was finalized within MY timeline. The whole process went just the way it was explained.  

Joseph P. M.'s profile image
Joseph P. M. 
5 years ago

I'm so impressed with the whole process! I have never had any other go so fast and easy. I would highly recommend Penny Mac to everyone. I can't thank them enough!  

Brenda D.'s profile image
Brenda D. 
5 years ago

My loan officer was really great with telling step by step what would happen! 

Donald Scott J.'s profile image
Donald Scott J. 
5 years ago

Rosario did an absolutely good job. Thank you!!! 

Abijah Q.'s profile image
Abijah Q. 
5 years ago

From the point of beginning through the closing, Penny Mac personnel were great to work with. The property closed exactly when they said that it would, and the service was exceptional. 

WILLIAM A.'s profile image
WILLIAM A. 
5 years ago

Paulette was great to work with. She is very professional and takes quick, decisive action to resolve issues, answer questions and keep the process on track. 

ANDREW B.'s profile image
ANDREW B. 
5 years ago

Loan process was very easy to navigate and went through from beginning to end in less than 45 days. 

Peter B.'s profile image
Peter B. 
5 years ago

When I bought my Condo 2+ years ago, I didn't have to chase down copies of Insurance from my HOA, etc. Everything was pretty much done for me. I used a local Mortgage guy here in Woodbury, MN. so maybe that is why. It seemed I had to do more work & follow up from my end when I think PennyMac could have done some of this, as my current Mortgage was with you guys & you handle my escrow. I wonder if maybe I should've used Rocket Mortgage if I had to do so much work... 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.