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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Have the process work together. The credit section did not have info from loan poc, the employment verification person did not respond to call, it seems like team all over the play and no real process.
The process went smoothly. Everything was finalized within MY timeline. The whole process went just the way it was explained.
I'm so impressed with the whole process! I have never had any other go so fast and easy. I would highly recommend Penny Mac to everyone. I can't thank them enough!
My loan officer was really great with telling step by step what would happen!
Rosario did an absolutely good job. Thank you!!!
From the point of beginning through the closing, Penny Mac personnel were great to work with. The property closed exactly when they said that it would, and the service was exceptional.
Paulette was great to work with. She is very professional and takes quick, decisive action to resolve issues, answer questions and keep the process on track.
Loan process was very easy to navigate and went through from beginning to end in less than 45 days.
When I bought my Condo 2+ years ago, I didn't have to chase down copies of Insurance from my HOA, etc. Everything was pretty much done for me. I used a local Mortgage guy here in Woodbury, MN. so maybe that is why. It seemed I had to do more work & follow up from my end when I think PennyMac could have done some of this, as my current Mortgage was with you guys & you handle my escrow. I wonder if maybe I should've used Rocket Mortgage if I had to do so much work...
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.