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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,782 reviews
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Jesus H.'s profile image
Jesus H. 
on Birdeye

4 years ago

Because we closed with PennyMac on the original home purchase it was easy for them to facilitate a no-hassle refinance. My documents were all on file already so when it came time to it I just had to sign a few documents and they took care of the rest. 

Charles H.'s profile image
Charles H. 
on Birdeye

4 years ago

Refinancing was a great experience. Simple and quick! 

Barbara C.'s profile image
Barbara C. 
on Birdeye

4 years ago

Everything was clearly explained. We had no surprises and the closing was on time and took 35 min. We are very happy with Deion and Pennymac 

JUSTIN M.'s profile image
JUSTIN M. 
on Birdeye

4 years ago

Overall, the process was great. Deion and Ricardo were especially helpful and great to work with. The only real issue was the closing. We had the closing scheduled and I made arrangements for child care during that time. The closing time came and went with nobody showing up or even calling me. Deion had to talk to the title company who told him the notary was unable to make it during that time. I wish that information would have been communicated better. 

JASON B.'s profile image
JASON B. 
on Birdeye

4 years ago

Everything went smooth with no problems. The entire process was very easy for us. 

ELIZABETH H.'s profile image
ELIZABETH H. 
on Birdeye

4 years ago

was very smooth and efficient 

Candy P.'s profile image
Candy P. 
on Birdeye

4 years ago

It was super fast and super easy! 

AMY S.'s profile image
AMY S. 
on Birdeye

4 years ago

Great Job 

DARIUS LEE B.'s profile image
DARIUS LEE B. 
on Birdeye

4 years ago

Lacked communication 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.