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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone involved in getting our refinance done was very responsive and went above and beyond to ensure we were comfortable and completely satisfied. Thanks Linda and Jimmy!!
The initial loan app is difficult. The app you fill out on the computer doesn't seem to translate when you finish with individual. Could be my fault, I am not the most technical guy out there. Trying to reach the same people when I call in is difficult. That is definitely a PennyMac process issue. May or may not be resolvable due to time needed to take care of individual but, I feel like you are asking my opinion and want to give you how I felt. The loan did close very quickly. However,
Nancy was great! Super helpful and very easy to get a hold of and communicate with!
I had a really good experience everything was fast and clear the agent was always in communication step by step until the end
Everything went okay overall.
Pretty much from start to finish it was unpleasant. I was contacted with basically the same general status each week. Nothing happened until rate lock due to expire. A closing that looked like they had never closed on a loan. Final estimate arrived when it was too late to use it. The notary was 2 hours late, he claimed he only received the final documents after the time he was supposed to be at my house. Wasn't provided a final copy of documents I had to sign. Loan didn't fund on day they said.
I think overall I was a little upset because Pennymac posted something on my credit report about me not paying my mortgage when I was told not to so now it’s on my credit report that I haven’t paid my mortgage in two months which I was told not to pay
Thank you. We have had reliable and dependable ethical service from Penny Mac for our origionsl and rsfiance loan. From Ryan, Sunny, and George the Team worked with us back and forth bringing this experience to a Happy ending. We appreciate the understanding and kindness recieved. We highly recommend.
Fast and easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,254 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.