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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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Mary D.'s profile image
Mary D. 
on Birdeye

4 years ago

I AM PLEASED BECAUSE DURING A VERY CHALLENGING TIME EVERYONE WAS DOING THEIR BEST AND WORKING LONG HOURS TO HELP PEOPLE WITH THEIR LOANS. SPECIAL THANKS TO SAVIZ HATAM WHO WAS VERY RESPONSIVE TO MY CONCERNS, TERESA HENRY WHO WORKED INTO THE NIGHT TO PUSH MY LOAN THROUGH AND GET IT CLOSED, AND ROBERT GILLESPIE WHO HELPED MAKE IT HAPPEN. THANKS TO ALL.  

Michael F.'s profile image
Michael F. 
on Birdeye

4 years ago

Super helpful and informative. 

TODD R.'s profile image
TODD R. 
on Birdeye

4 years ago

Rachel was always very polite and accommodating. She answered all our questions and followed through on everything we asked about, especially with the closing. Our refi process was relatively painless because of Rachel's hard work! 

Tricia H.'s profile image
Tricia H. 
on Birdeye

4 years ago

Jacob was really awesome and personable. Always called back if I left a message and explained everything well. Super Awesome Dude. 

Sharon B.'s profile image
Sharon B. 
on Birdeye

4 years ago

We could not have asked for an easier company to work for our home loan. The closing did not take place as first planned but was not the fault of anyone. We were in a different state than the house we were buying and due to a couple episodes of health issues, we had to remain where we were. This is our second time applying for a home loan with PennyMac, and we will look at them again, when we need another home mortgage. The team that worked with us never asked for duplicate information. 

ELIJAH M.'s profile image
ELIJAH M. 
on Birdeye

4 years ago

The process was very simple and fast, we closed sooner than expected! 

SAJAN S.'s profile image
SAJAN S. 
on Birdeye

4 years ago

The process was very seamless and was able to close on time 

Sandeep T.'s profile image
Sandeep T. 
on Birdeye

4 years ago

Communications were not prompt earlier. I had to sent multiple emails to get an answer. 

DEVRON B.'s profile image
DEVRON B. 
on Birdeye

4 years ago

Better cooperation, coordination, and communication among staff 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.