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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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EARL H.'s profile image
EARL H. 
5 years ago

I experienced the best closing ever with Penny Mac! 

HOPE J.'s profile image
HOPE J. 
5 years ago

Highly Professional experience! 

DAVID P.'s profile image
DAVID P. 
5 years ago

Everything went smoothly. Refinancing with the same mortgage company without shopping around was a mistake and likely paid too much for the loan. There isn't any existing customer loyalty so I advise introducing competition. Interest rate was good and fair. 

BRIAN S.'s profile image
BRIAN S. 
5 years ago

We had issues from the beginning. I was told initially no appraisal would be required. Which was one of the main reasons I proceeded. Only to be told after the fact it would be required. Then the appraiser under assessed my square footage and overall price of the home. Causing my rate to go up and my closing costs. I had trouble getting explanations I had about certain costs on the mortgage along with escrow questions. Also my paperwork was lost in mail with every piece of personal info. 

MARCO S.'s profile image
MARCO S. 
5 years ago

My officer was nice and clear with my loan process thank you very much 

KOUA V.'s profile image
KOUA V. 
5 years ago

Experience with the PennyMac team was awesome. Everyone was knowledgeable and prompt. 

Jerzy S.'s profile image
Jerzy S. 
5 years ago

Great overall experience! 

Deborah G.'s profile image
Deborah G. 
5 years ago

The overall Refinance process went very well from beginning to end. I was very satisfied 

Brian C.'s profile image
Brian C. 
5 years ago

Professional and fast from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.