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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The person working on my paper did a great job got all it done on time.I am very thankful for what they got me on my loan.
I tried Amerisave and after close to 90 days I told them to close my load and figured I would just call who my loan was with. It was a 1000 percent better than Amerisave. If i were Penney Mac i would start by contacting your current loans you have on the books and it would keep them from calling your competitor due to the radio ads.
Surprised at how customer-focused PennyMac was. I got updates through call and email throughout whether they needed something from me or not. Very pleasant experience.
Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process.
We had our prior loan with PennyMac. This refi was a breeze!
Great customer service. Prompt return phone calls.
good people to work with
All good. Franky Morales did a nice job for us!
The PennyMac team was very helpful and explained each step to me (and I needed that!) as well as working as quickly as possible to complete the process. Well done!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.