PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,061 reviews
Select a rating
GLORIA P.'s profile image
GLORIA P. 
4 years ago

Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress! 

Hector Coll J.'s profile image
Hector Coll J. 
4 years ago

I like the constant communications and keeping everything very clear 

Sandra V.'s profile image
Sandra V. 
4 years ago

I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience. 

DANIEL T.'s profile image
DANIEL T. 
4 years ago

Everyone followed up each step of the way. 

Chris M.'s profile image
Chris M. 
4 years ago

The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me. 

GAVEN M.'s profile image
GAVEN M. 
4 years ago

PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic. 

GERALD B.'s profile image
GERALD B. 
4 years ago

Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication! 

BRENT C.'s profile image
BRENT C. 
4 years ago

Faiza was AMAZING! She flawlessly balances professionalism with personality. Also, she was incredibly reliable and consistent when it came to messaging and document requests. I especially appreciated the weekly follow ups whether I needed to provide anything or not. It took so much of the mystery out of the process and allowed me to focus on the rest of my busy life, knowing that she had the complications of refinancing under control. 

Richard Denny I.'s profile image
Richard Denny I. 
4 years ago

When our appraisal came in lower than hoped for I gave up on the idea of refinancing, but Liem and his team were able to rework numbers in such a way to make it still very worth it. Even though I had given up, they figured out a way to save me a ton of money with very little needed from me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,061 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.