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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paulette Wiley gave me a total 5 star service. She was very responsive to any questions and concerns that I had. She had patience and understanding with me. I truly appreciate her assistance with the entire process. Paulette is greatly appreciated by me.
Anna and Tony could not have been more eager and supportive in our purchase of our home. During the COVID pandemic, closing on a home while purchasing a home across the country we were always confident in our team and their desire to get us to the "finish line." We have our dream home thanks to Penny Mac, especially Anna and Tony.
Thank you Ammie for speedy process and constant updates throughout.
When there's multiple people involved in the process or someone takes over an application/account they should know the history of the case.
Clinton and the loan officer did a great job during these bad times with Covid 19. I am very happy with these 2 guys.
Special Thanks to our officer Lana Thomas !!! She did a great Job !!! Will recommend u Bank to all our friends
Diana Rogel deserves a lot of credit here. Diana was my first contact and was as professional and knowledgeable as could be imagined. I wanted to stay with Diana throughout the entire process. She made me feel safe and always delivered the news, bad or good immediately and kept in constant communication. I missed her immediately once I was referred to the other parts of the process. Sandra was very good. The process was longer but not her fault towards the end.
Thank You for handling our refinance in a timely manner
Thanks pennymac!
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.