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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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Daniel W.'s profile image
Daniel W. 
on Birdeye

4 years ago

Overall it was great. If we purchase another rental house, we will apply with PennyMac first. 

RAMSEY J.'s profile image
RAMSEY J. 
on Birdeye

4 years ago

I was very pleased with the overall process. I thought it would be difficult and long but, it wasn't. Each time I talked with Aimee Mack and Tony Tsiligian they were professional and very helpful. 

KEVIN O T.'s profile image
KEVIN O T. 
on Birdeye

4 years ago

We were continually presented with inaccurate estimate documents that didn’t match what we discUssed with the initial person we worked with. It was difficult to contact Molly but once we did she was very helpful but then we would get another round of inaccurate estimates. This extended the process significantly. 

LUTHER Lile J.'s profile image
LUTHER Lile J. 
on Birdeye

4 years ago

Always kept me updated during the process from beginning to end. 

Shaun M.'s profile image
Shaun M. 
on Birdeye

4 years ago

No thanks 

HOWARD GEIGER I.'s profile image
HOWARD GEIGER I. 
on Birdeye

4 years ago

You need to have your ducks in a row, nothing was explained, I was told Ashley would be calling weekly I am lucky if I heard from her, I had to call and leave messages for her to even call me. 2 weeks ago my wife and myself asked to speak with a supervisor we are still waiting for that phone call. We still have no answers on how my 83 year old mother in laws phone number was put on our closing documents, they called her it caused her to become upset due to she did not understand what was goingon 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

4 years ago

I felt that Blen Alemu did a great job of explaining any questions that I had and also had wonderful enthusiasm in doing her job. Not once did she make me feel hesitant to ask questions and I felt comfortable through out the process of getting my loan completed. 

JESSE H.'s profile image
JESSE H. 
on Birdeye

4 years ago

Great. 

DONNA C.'s profile image
DONNA C. 
on Birdeye

4 years ago

:) 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.