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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went as expected and was completed on time.
PennyMac was sold my original Mortgage when I purchased my home. I decided to give them a chance on the refinancing despite some initial issues with communication and timeliness providing support. But for the refinancing I really received great support and communication. A small scare when I received calm from closing company about delay on the day of closing. But a quick call to MyMACTeam rep and he was able to get it all cleared up corrected and on track for the original closing.
Smooth and easy process with kind, professional staff.
I had an awesome experience with Nick, our original contact. Once he handed us off to Rachel, it's been a mess. Before closing, we only talked once for her to introduce herself. To receive ANY info about our loan, I had to call over and over to get another agent. It was frustrating and extrememly unprofessional. Once we closed, our loan didn't fund for over 2 weeks. Rachel had no clue, until she finally called me after 4 emails and 2 voicemails.
Great experience
Reid Wright was first class and made this experience an absolute joy for us! He was always there when I needed him and had valuable information to share. I am usually a hard critic and Reid exceeded my expectations! This was our first time going through a refinance and he made this process error free! Penny Mac you should be lucky to have him. Thank you Reid! The Hammett’s
More one on one contact.
PennyMac was our previous lender, and we were lucky to have them reach out to us after our last home sold. Not only did we save on a lot of little costs associated with buying a home, but we secured an unbelievably good rate! We would recommend them to our friends and family.
Tje whole team was great and a pleaser working with happy with our choices
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.