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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,152 reviews
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Kalena T.'s profile image
Kalena T. 
on Birdeye

a year ago

Everything was. Confusing and had to deal with multiple people… experience was not to pleasant until we got Eric who was wonderful. He was on top of everything and communicated clearly and guided every step of the way. We love Eric 💕 

Barbara R.'s profile image
Barbara R. 
on Birdeye

a year ago

The automated emails were annoying and confusing. Still receiving them after closing. 

Ethel H.'s profile image
Ethel H. 
on Birdeye

a year ago

It was confusing not talking with the same person every time. Sometimes the information was not the same. I feel if I spoke to the same person all the time, it would have been a smoother transaction. That being said, every person was professional and friendly. Thank you  

Terry L.'s profile image
Terry L. 
on Birdeye

a year ago

Good work and fast 

Heather S.'s profile image
Heather S. 
on Birdeye

a year ago

Your Team went above and beyond to answer all of my questions and I truly cannot tell you how much at ease they put me. They were so nice and helpful and they made this experience great.  

Jay A.'s profile image
Jay A. 
on Birdeye

a year ago

This was the smoothest and fastest refinance process I have ever experienced. Nearly all questions were answered early on in the process. Everything during the process went very well right up through the closing and funding of the loan. 

Nicole V.'s profile image
Nicole V. 
on Birdeye

a year ago

Nikki and Grace are very professional it was a pleasure working with them both 

Sergio G.'s profile image
Sergio G. 
on Birdeye

a year ago

Thank you all 

Annie T.'s profile image
Annie T. 
on Birdeye

a year ago

The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,152 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.