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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Unfortunately the problems may have been to the Covid19 situation.
No
Excellent service provided and experience throughout the refi process!
When we first started the process the person we were originally talking with quotes us a rate. Then, that person was never able to be reached again. Of course that is not the rate we got in the end when we had to talk to someone else. Then, the person that came to our house for us to sign all the documents was aver an hour late and rude. He forgot to have us sign one paper and had to come back again the next day. Again, he was late!!
It was a pleasure working with Anna, she one of the best loan officers out there and would definitely go threw her again
Covid-19 and the high demand for refinancing (with such low interest rates) caused communication to suffer a bit. At times I was not sure of the status of my loan and where we were in the process.
Efficient, honest, helpful, and economical value for my home refinance.
The person that came to our house couldn’t explain any documents. He just said sign here and here. When asked, he really couldn’t explain what we were signing. Probably not his fault because he wasn’t faxed the documents until minutes before closing. He was actually late, but did call us to let us know.
This was our second loan experience with penny mac and we wouldn't look elsewhere!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.