PENNYMAC

Bradley C. 

on Birdeye

5 years ago

Linda did a great job of guiding us through the refinance process. 

HANS L. 

on Birdeye

5 years ago

Our refinance process went so smoothly. We especially loved that the notary came to our house and we could sign the documents at home. No stress all around! 

IAN D. 

on Birdeye

5 years ago

Thank you PennyMac 

HEATHER K. 

on Birdeye

5 years ago

All good 

LORETTA B. 

on Birdeye

5 years ago

Loan closed in a timely manner. Lauren was quite helpful. 

Andrea M. 

on Birdeye

5 years ago

I am a stable customer with high credit. From start to finish this refi process was awful. The communication was so poor and it often took a week or two just to get a reply. The loan docs were incorrect more than once, and the entire process, due to delay in communication and inaccurate docs, took more than 3 months. This was the most unpleasant experience I have ever had, and would not ever recommend Pennymac. I'm not sure how Pennymac is still in business with service like I had. 

JOHN S. 

on Birdeye

5 years ago

All in all the refi process was smooth and efficient, especially once a mac team coordinator was assigned to work with my wife and I. Kelly Lange was great--clear and informative, and responsive both by telephone and e-mail--and lent a human touch to what otherwise might have been an impersonal and stressful process. Thank you, Kelly! John Sommerhauser Riverside, California 

Klane G. 

on Birdeye

5 years ago

PennyMac was incredible in helping me refinance my home! They were very prompt in getting back to me and gave me great information! 

DAVID M. 

on Birdeye

5 years ago

The people were very nice and helpful with the process. I would recommend the PennyMac to my friends and family.