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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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ISIDRO T.'s profile image
ISIDRO T. 
5 years ago

Great customer service. Everything easily explained. John B and Layal were awesome. So glad they were assigned to help us get our forever home. They were always on top of things and quickly replied to my email requests. 

MAURO BETANCOURT J.'s profile image
MAURO BETANCOURT J. 
5 years ago

Penny Mac has been really great so far. 

GENENE J.'s profile image
GENENE J. 
5 years ago

Great 

Johnny H.'s profile image
Johnny H. 
5 years ago

George was great. Knowledgeable and always professional. 

THOMAS H.'s profile image
THOMAS H. 
5 years ago

Terrible communication, inaccurate information, no call backs when requested, the notary that came to our house did not know much and fumbled over his words 

RONALD T.'s profile image
RONALD T. 
5 years ago

Very pleased with the process. 

MICHAEL R.'s profile image
MICHAEL R. 
5 years ago

To much confusion between groups. Still getting calls to initiate the loan. 

Natalie T.'s profile image
Natalie T. 
5 years ago

Fast and reliable service from beginning until the end. 

VICTOR M.'s profile image
VICTOR M. 
5 years ago

The only negative to the whole process was that I was not informed how long it would take before the loan cleared, and when I would be able to access the account. I still do not know when I will be able to access the account, so that I can set up automatic payments! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.