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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service. Everything easily explained. John B and Layal were awesome. So glad they were assigned to help us get our forever home. They were always on top of things and quickly replied to my email requests.
Penny Mac has been really great so far.
Great
George was great. Knowledgeable and always professional.
Terrible communication, inaccurate information, no call backs when requested, the notary that came to our house did not know much and fumbled over his words
Very pleased with the process.
To much confusion between groups. Still getting calls to initiate the loan.
Fast and reliable service from beginning until the end.
The only negative to the whole process was that I was not informed how long it would take before the loan cleared, and when I would be able to access the account. I still do not know when I will be able to access the account, so that I can set up automatic payments!
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.