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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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William M.'s profile image
William M. 
4 years ago

Both Patricia and Leticia were outstanding. As a team they made this one of the easiest experiences that I have ever had getting a mortgage and closing. I can not say enough great things for how Leticia handled the process - Outstanding!!! I will tell my friends about PennyMac and the great experience that I experienced. 

Aaron Frye S.'s profile image
Aaron Frye S. 
4 years ago

Easy process and great rate. 

CARLEEN P.'s profile image
CARLEEN P. 
4 years ago

The friendly, helpful input by the people at PennyMac to be sure I was getting what I was needing. I was looking for answers as to what do I want to do; refinance my home loan or keep the loan I already had, reverse mortgage, or what other choices would be of help to me. Having my needs met is what made it a GREAT experience. Thank you ALL for your help. Your customer, Carleen 

TONY C.'s profile image
TONY C. 
4 years ago

I have a hard time reaching my agent Alex. I emailed him, called him and left message but he doesn’t return calls until I email him twice. I even speak with his secretary or coworker asking for a call back. He never told me I had to paid a 1.67% point to get the 2.99% rate. I’m ok with paying the extra 3 grand for it. But he should have disclosed that information to me. I do like Tracy. She was patience and honest with me. Answered all my questions and concerns. 

Ma Del De L.'s profile image
Ma Del De L. 
4 years ago

Lo que hablé con la primera persona acerca de PMI no coincide con la final del closing. 

JOHN B.'s profile image
JOHN B. 
4 years ago

This process was not as smooth as what I experienced at Quicken but the price was lower so I stuck with Penny Mac. 

BRIAN B.'s profile image
BRIAN B. 
4 years ago

Easy and effortlessly went through the process. Highly recommend 

David M.'s profile image
David M. 
4 years ago

Awesome experience!! Made it very easy to complete. 

Jhanell H.'s profile image
Jhanell H. 
4 years ago

This process was simple and easy. Our loan officer walked us right through the entire process. We even closed 19 days before the estimated closing date. Thanks to this great team of workers who did what they were supposed to do and making this easy and hassle free for us. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.