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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,794 reviews
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MARY K.'s profile image
MARY K. 
5 years ago

Took too long! Notary should wear shoe covers. I differnent emails what notary to expect and when. 

Paul A.'s profile image
Paul A. 
5 years ago

. 

Kimberlyn B.'s profile image
Kimberlyn B. 
5 years ago

everything went well. I think Covid-19 lag time created some circumstances where I was sending things in very timely but you weren't getting them in time to stop a 2nd request from going out automatically. So not an issue 

RICKY R.'s profile image
RICKY R. 
5 years ago

Everything went exactly as we were expecting. We were a little concerned, especially with all the safety precautions being enforced. There were no major glitches that hung us up, even down to the Traveling Notary. He ran a little behind but that was to my advantage. I had assumed the wrong time, got home and changed just as he showed up. Thank God for great timing and thank you PennyMac for a painless refund! 

April B.'s profile image
April B. 
5 years ago

Fast, accurate and easy. 

Matthew D.'s profile image
Matthew D. 
5 years ago

Nekita did a great job, great communication. Everything went smoothly. 

Harold R.'s profile image
Harold R. 
5 years ago

Refi went smooth, entire team was professional and very customer service oriented. 

JOHN M.'s profile image
JOHN M. 
5 years ago

Icenia did a good job. I feel that Nick was very hard to get in touch with once I was in the process to see if I was able to adjust the rate to a better rate. All is all it as a fine experience. 

DONALD M.'s profile image
DONALD M. 
5 years ago

The entire process was smooth from beginning to end. We have been pleased with the customer service received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,794 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.