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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Norma did a fantastic job. She kept me the loop through the whole process. Thanks Norma
Great team to deal with
I appreciate thoroughness, courtesy & professionalism.
The beginning process and working with Kevin Jones was exceptional. Once the loan got transferred to Vonnye the communication became sparse and I often was left wondering about where things were at with our loan. I would have appreciated a call when new documents were needed. The automated emails are terrible and I would receive emails asking for items that had already been uploaded.
The processing agent Maranda was overall good but her support team behind the scenes was pathetic. Being a commercial real estate broker currently licensed in both California (DRE# 01382009) and Texas and having previously worked as a mortgage broker for Countrywide, this was the absolute worst experience I've ever witnessed with a mortgage company. They raised points from original quote. They charged $ 300 extra for the appraisal. They made false promises. They were clueless on all aspects.
Great job to the whole team!
Everyone that we dealt with from start to finish was helpful, knowledgeable, friendly and conscientious. Thanks Mac team!
The people I worked with for my refinancing were all very professional and made the experience as seamless as possible, starting with my first agent, Articeli and ending with the MacTeam agent, Jordan.
I just purchased my second property through PennyMAC. In both experiences PennyMAC was knowledgeable, helpful and attentive throughout the entire process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.