This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
MS.LINDA F. DID A GREAT JOB !!!!!!!!!!!!!!!!!!!!!!!!!!! EASIEST RE-FI I HAVE EVER DONE.
Best customer service, best loan officers, time efficient, effortless process, accurate, and quick. Way to go PennyMac!!!
Seamless and easy
I was always updated on the process and that made the whole experience easier.
The refinancing process was supposed to be streamline. It was not. It took almost the entire 60 days of my rate lock. I learned early that I have to call and check in. I was regularly told all documents were had, only to be then told some were missing. I had to take it upon myself to call and get multiple documents one of which PennyMac lost after all documents were signed and notarized. I feel like I should receive a commission for this loan closing.
The process was completely easy. The agents were clear with instructions, professional at all times. It has been a pleasant process.
PennyMac refi was the easiest and fastest refi that I have ever done. They called every week to keep me updated on status which I appreciated very much.
Thanks
Linda was informative and personable.
PENNYMAC has a 4.4 star rating with 48,081 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.