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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best customer service, best loan officers, time efficient, effortless process, accurate, and quick. Way to go PennyMac!!!
Very professional. Clear explanation of the loan and closing process.
I was always updated on the process and that made the whole experience easier.
The refinancing process was supposed to be streamline. It was not. It took almost the entire 60 days of my rate lock. I learned early that I have to call and check in. I was regularly told all documents were had, only to be then told some were missing. I had to take it upon myself to call and get multiple documents one of which PennyMac lost after all documents were signed and notarized. I feel like I should receive a commission for this loan closing.
Thanks
Yes! we where OK Until we sing on 6/22/2020 the fund or cash back should have have the 26 so far 7/7/2020 no cash and NO one knows where money is now.. I called just to get the information and so luck long waiting times. etc
none
The communication was terrible! The correct documents were never sent to use. I emailed a few times with absolutely no response. Our closing was canceled and we were never notified until the title company told us. It was a complete mess and we will never use Pennymac again or refer them to anyone
Thank you for the great service. Victor Leon
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,086 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.