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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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Juan R.'s profile image
Juan R. 
4 years ago

PennyMac refi was the easiest and fastest refi that I have ever done. They called every week to keep me updated on status which I appreciated very much. 

ROBERT H.'s profile image
ROBERT H. 
4 years ago

She was very considerate and polite. Very knowlegable about all the paper work. 

Michele K.'s profile image
Michele K. 
4 years ago

Easy to deal with and laid out expectations well. Loan process was a smooth overall. 

Susan H.'s profile image
Susan H. 
4 years ago

Lag in communication between PennyMac employees 

LOUISE M.'s profile image
LOUISE M. 
4 years ago

Regina was a pleasant person to work with. She answered all the questions I had about my refinance and the whole process went smoothly. The way things are going right now in the world, this was not stressful at all! 

Ramon R.'s profile image
Ramon R. 
4 years ago

Everything was quick, clear and easy! 

Susan A.'s profile image
Susan A. 
4 years ago

I had my original loan with Penny Mac so it was a very easy process for me. They had most of the documents that were needed. My refinace process was easy for me. 

Leah S.'s profile image
Leah S. 
4 years ago

Overall the experience was great. I believe that some clarity around the documents needed would be helpful as I had to ask more questions. 

Anil K.'s profile image
Anil K. 
4 years ago

The security of PennyMac's rate-matching guarantee made me feel confident closing with the company. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.