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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience working with Pennymac staff, everyone was very helpful and made the process very smooth even through the covid 19 pandemic.
Great and smooth processes
Chris Franklin and Michelle Boyd were always clear, courteous and professional regarding the overall process. My wife and I appreciate the quick and accurate service we received during the entire sale and follow-up services. Dave, from the Title Company, who facilitated our closing was also very courteous, thorough and professional. Overall, we would give all a 5-Star rating. Thank you.
Special thanks to Elizabeth Bewen and Dominic Cifarelli, excellent customer service, knowledge and professionalism. Loan process was incredibly easy with both. Once again, thank you.
GREAT EXPERIENCE,THANKS
5 stars
Elizabeth could not be reached by phone or email for several days at a time which led to my closing date being delayed. I was given deadlines and had to follow them strictly or threatened with the loan not going through it’s processes in the appropriate amount to time to close when anticipated. Elizabeth did not have to follow these same guidelines and made it clear this loan was not important to her.
It was a fast and easy process from my end, and I feel I saved and received a better deal than what I originally had. Mr. Cruz
All I had to do was make a phone call. Once approved everything was automatic and nothi else was needed from me.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.