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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Richard M.'s profile image
Richard M. 
4 years ago

Clear and timely communication. 

CHARLES Townes S.'s profile image
CHARLES Townes S. 
4 years ago

PennyMac exceeded our expectations with our refinancing. 

ALAN C.'s profile image
ALAN C. 
4 years ago

Had a lot of questions and they were all answered quickly. Thank you for your great service. 

ERIC D.'s profile image
ERIC D. 
4 years ago

Thank you 

CHRISTIAN M.'s profile image
CHRISTIAN M. 
4 years ago

The refinance process with Penny Mac was a breeze. We had a lot of very helpful people who assisted us, answered our questions and updated us weekly with the progress. The timeline was as discussed and we couldnt be happier with the service that we received. We hope to able to work with Penny Mac with future purchases or refinance. Thank you very much. 

PAUL L.'s profile image
PAUL L. 
4 years ago

Could not get a hold of anyone for days before closing when I needed payment instructions to ensure funds were sent by closing. 

STEVEN D.'s profile image
STEVEN D. 
4 years ago

Paulette was very nice and tried to keep us informed about everything going on. 

Jeffrey D.'s profile image
Jeffrey D. 
4 years ago

I encountered multiple incidents of information that differed from what I was told on the phone. I was asked for documents multiple times and was not clear if they were received or not. 

Daniel B.'s profile image
Daniel B. 
4 years ago

Anna and Kyle were both very helpful. I got a great rate, and closed without issue on a short timeline. I'm a happy customer! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.