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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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Claiborne C.'s profile image
Claiborne C. 
on Birdeye

4 years ago

The process was quick and easy. Great experience! 

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

4 years ago

The re-finance process went better and alot faster than I anticipated. Everyone involved in the process was extremely helpful and was very courteous. Thank you for the great experience! 

Chloe M.'s profile image
Chloe M. 
on Birdeye

4 years ago

Everything was great! Sandra was very helpful and made buying our first home a smooth and easy process. 

Russell M.'s profile image
Russell M. 
on Birdeye

4 years ago

none 

Colton M.'s profile image
Colton M. 
on Birdeye

4 years ago

Experience was great and the process was easy. 

AARON I.'s profile image
AARON I. 
on Birdeye

4 years ago

Really good experience. 

Suzette A.'s profile image
Suzette A. 
on Birdeye

4 years ago

I experience the best customer service which is rare theses days. Everyone was very professional and willing to answer all questions. They are very knowledgeable and made the whole process very easy from start to finish. Awesome! 

John Duncan I.'s profile image
John Duncan I. 
on Birdeye

4 years ago

The communication from one person to another wasn't that great. The timing of being on the phone to have questions answered was ridiculous. The timing of the close was great and happened before we expected. Marcia Wiggins did great and tried to answer and get to whomever we needed to get answers complete to the best of her knowledge but the go-between and having to talk to so many different people about 1 particular question that Carl Wren had stated we needed to do was ridiculous. 

BERNARD O H.'s profile image
BERNARD O H. 
on Birdeye

4 years ago

You did a wonderful job keep up the good work 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.