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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very much a stress free process thanks to the great team at PennyMac! Thank -you.
streamlined process
Every thing went great, fast and ez
The experience with PennyMac was quick and easy. I loved that we did it all over the phone . After an initial two hour exchange of info and questions, I was told the process would take about 6 weeks. During that 6 week period, they kept me informed via email with progress. I was asked for one document to be added and uploaded during this time- which was easy to . Then once the loan was approved, they called me to schedule a closing and for the notary to come to my home home. That was it!
Due to your commitment to privacy, and using the private server for communications. It required a use of a home computer which became cumbersome, when I was at work and needing to respond quickly and couldn’t. Also the User Portal is not the most user friendly. Our first application was Denied due to incomplete Credit Application, but all communications up to that point we were told we had everything up to date. We were at a loss for words.
Great help and support through out the journey. Brent is very knowledgeable and was able to respond and resolve all my queries.
Very easy to get in contact with! All questions answered in a timely manner.
Easy process, fast, and convenient .
The whole experience. from start to finish.
PENNYMAC has a 4.4 star rating with 48,795 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.