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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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KRISTINA P.'s profile image
KRISTINA P. 
on Birdeye

4 years ago

We really enjoyed the ease of which our refinance happened. All of Penny Mac employees were amazing and helpful 

Glen B.'s profile image
Glen B. 
on Birdeye

4 years ago

The whole process was efficient, straighforward, and timely. Thank you! 

CYNTHIA S.'s profile image
CYNTHIA S. 
on Birdeye

4 years ago

GREAT experience 

FERNANDO G.'s profile image
FERNANDO G. 
on Birdeye

4 years ago

Excellent service from beginning to end. 

CLIFFORD Gale J.'s profile image
CLIFFORD Gale J. 
on Birdeye

4 years ago

My husband and I refinanced our house and the process was quick and easy. 

KYLA H.'s profile image
KYLA H. 
on Birdeye

4 years ago

I was very nervous about refinancing my home online. This process can be intimidating, wondering whether refinancing is the right thing to do for your family at this time. I was concerned about discussing all of my personal information with people I could not see. But, everything went well in with all aspects of the refinancing process. It was the right decision for me, and PennyMac made it easy. 

Timothy B.'s profile image
Timothy B. 
on Birdeye

4 years ago

John Buchanan was very, professional, articulate, and helpful throughout the entire process! John should be elevated to upper Amanagement! 

David D.'s profile image
David D. 
on Birdeye

4 years ago

Do not wish my comments to be public. 

MICHAEL G.'s profile image
MICHAEL G. 
on Birdeye

4 years ago

The process was seamless and the interactions were always positive and proactive. The M.A.C. team was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.