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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Mary T.'s profile image
Mary T. 
4 years ago

Rosario was great! I highly recommend her!!! 

Constance S.'s profile image
Constance S. 
4 years ago

Okay to share information 

Kevin B.'s profile image
Kevin B. 
4 years ago

Thanks PennyMac. 

Kofi M.'s profile image
Kofi M. 
4 years ago

Ease of application and professionalism of people I worked with. 

KENNETH Harris I.'s profile image
KENNETH Harris I. 
4 years ago

Just for clarification about the loan closing in the expected time frame. I think the delays most likely came from the surge in demand in people requesting loans and not due to anything the lending team did or didn't do. 

Clarice H.'s profile image
Clarice H. 
4 years ago

Took 2 months longer than estimated to close, had very little communication with our loan agent, struggled to get answers for questions. 

Yudenia V.'s profile image
Yudenia V. 
4 years ago

They could be better at estimating times and asking for the information they need. 

RICHARD P.'s profile image
RICHARD P. 
4 years ago

It was an ok experience. 

HEIDI C.'s profile image
HEIDI C. 
4 years ago

Nichole Littleton responded promptly and clearly to any queries we had. Additionally, on several occasions when I called PennyMac directly, I was fortunate that Nichole was the representative who answered the call. Not only was she helpful during those calls, but she remembered me immediately. I feel like I made a new friend and can't thank Nichole enough for making our refinance process easy, and as stress free as possible during these unprecedented, uncertain times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.