PENNYMAC

GLORIA P. 

on Birdeye

5 years ago

Linda was awesome. She contacted me weekly, always took my calls, answered my emails and made the process with literally zero stress! 

Hector Coll J. 

on Birdeye

5 years ago

I like the constant communications and keeping everything very clear 

William B. 

on Birdeye

5 years ago

The website and callbacks have several issues that cause confusion and congestion, but my agent was awesome and very clear and concise. 

Sandra V. 

on Birdeye

5 years ago

I have enjoyed my experiences with PennyMac teams and will continue to do so as all have provided a great experience. 

DANIEL T. 

on Birdeye

5 years ago

Everyone followed up each step of the way. 

Chris M. 

on Birdeye

5 years ago

The process for a refinance was very smooth and the team informed me upfront of all required documents and timelines. Definitely was a seamless process for me. 

GAVEN M. 

on Birdeye

5 years ago

PennyMac always works quickly to finish and secure your home loan. Yesenia answered all my questions and was a smooth process even during this pandemic. 

GERALD B. 

on Birdeye

5 years ago

Sarah provided excellent service and was a consummate professional throughout the process of my refinance. I wish all Mortgage company Representatives had her enthusiasm and dedication! 

BRENT C. 

on Birdeye

5 years ago

Faiza was AMAZING! She flawlessly balances professionalism with personality. Also, she was incredibly reliable and consistent when it came to messaging and document requests. I especially appreciated the weekly follow ups whether I needed to provide anything or not. It took so much of the mystery out of the process and allowed me to focus on the rest of my busy life, knowing that she had the complications of refinancing under control.