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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
thanks
Great job Penny Mac team!
It was easy and fast everything went great
Everyone was polite and accommodating. They made the process simple!
Easy process and much lower rate than offered @ other companies. Would recommend to others!
We had PennyMac with the home we were selling and so the process of using them for our new home made for one of the easiest home buying processes I have ever experienced!! I would do it again!
told no closing cost , after signing docs had to pay $460. not what i was told , said no out of pocket, was very upset.......
Accepting my calls if needed would make a big difference. I tried calling multiple times prior to the 2 different dates that we set for closing, no way I could reach someone. The first closing fell through not at our fault. not sure a fee applied. I couldn't reach anyone until the next Monday. The calling trouble happened to me again on my second closing date. Then I found that your calling system "blocked" my cell number because it recognized it. I was able to reach someone with my work phone.
to remove the complications of duplicate request of forms, explain the process in complete details with written follow up. Most of your agents were very knowledgeable and professional but due to corona, when you called in you would give a different agent who had no clue what I was talking about. Kristen was awesome but my phone calls were not transferred but referred to someone else.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,784 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.