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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,784 reviews
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Shawn M.'s profile image
Shawn M. 
on Birdeye

4 years ago

Our experience with the loan process was very easy. Our questions were answered immediately. We closed within the timeframe given. 

Brian H.'s profile image
Brian H. 
on Birdeye

4 years ago

Easy Process 

Cathy M.'s profile image
Cathy M. 
on Birdeye

4 years ago

Great Job! 

GARY Y.'s profile image
GARY Y. 
on Birdeye

4 years ago

At the beginning of the application process I requested that everything be rolled into the loan, escrow from original loan and any debits. I was hoping for no cash due at closing, either owed to me or that I I needed to bring to closing. Apparently that wasn't possible. When it was time to close I was actually given three different amounts. On the phone call discussing the closing I was told that I owed $3.86, the closing document emailed to me said that I owed .10, but ended paying $6.00! 

TAMMY T.'s profile image
TAMMY T. 
on Birdeye

4 years ago

My point contact, Erica was very clear with me on the process and what would happen next. Very happy with PennyMac. 

Phillip D.'s profile image
Phillip D. 
on Birdeye

4 years ago

PennyMac team was great from start to finish. 

DANIEL R.'s profile image
DANIEL R. 
on Birdeye

4 years ago

N/a 

SANTIAGO M.'s profile image
SANTIAGO M. 
on Birdeye

4 years ago

Very clear explanation of the process. All transactions were performed timely. High level of expertise and knowledge. 

Leonard E.'s profile image
Leonard E. 
on Birdeye

4 years ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,784 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.