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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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RONALD G.'s profile image
RONALD G. 
5 years ago

Unfortunately the problems may have been to the Covid19 situation. 

Melissa F.'s profile image
Melissa F. 
5 years ago

No 

Juan R.'s profile image
Juan R. 
5 years ago

Excellent service provided and experience throughout the refi process! 

MINDY S.'s profile image
MINDY S. 
5 years ago

When we first started the process the person we were originally talking with quotes us a rate. Then, that person was never able to be reached again. Of course that is not the rate we got in the end when we had to talk to someone else. Then, the person that came to our house for us to sign all the documents was aver an hour late and rude. He forgot to have us sign one paper and had to come back again the next day. Again, he was late!! 

EUGENE J.'s profile image
EUGENE J. 
5 years ago

everything went without any trouble. the lady Margie, (?) from title company was also great. 

JOSHUA M.'s profile image
JOSHUA M. 
5 years ago

It was a pleasure working with Anna, she one of the best loan officers out there and would definitely go threw her again 

REX S.'s profile image
REX S. 
5 years ago

Efficient, honest, helpful, and economical value for my home refinance. 

Gunner S.'s profile image
Gunner S. 
5 years ago

The person that came to our house couldn’t explain any documents. He just said sign here and here. When asked, he really couldn’t explain what we were signing. Probably not his fault because he wasn’t faxed the documents until minutes before closing. He was actually late, but did call us to let us know. 

RODNEY D.'s profile image
RODNEY D. 
5 years ago

Everything done on time. The loan officer was easy to work with. The process was smooth and efficient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.