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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I appreciated the ability to complete almost everything online. This was very helpful and allowed for me to not have to take time off work to process my loan.
I had a clear idea about what I wanted from the loan. I had some confusion about the loan not loading when expected at the end but that was from lack of experience with loan closings of this kind. My only suggestion is the main call in number. I found it difficult to reach who I needed, often with long wait times. I was never sure that I was leaving a message in the right place. The loan officers were excellent, the phone system issues were PennyMac. Overall a very good experience.
Great interest rate, easy to work with team.
Quick and easy, especially with the COVID thing ongoing. Great rate and experience!
Refi of my VA loan was pretty painless. I t put me and my family in a much better financial position going forward. Thanks PennyMac!
because of 19 ,, things were screwed up . people working from home , getting bad info from the team . I do understand the problems ,,, I got the $$$ so things are good . NOT A NORMAL TIME , If I was going to grade it . about an 85 . Normal would have been better . Thanks Dan
The cost was way above other lenders and I had no warning that I had to pay so much out of pocket at the end of the loan.
Service was fast & easy
The process was fairly simple and straightforward and done in an extremely timely fashion
PENNYMAC has a 4.5 star rating with 48,784 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.