PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
Select a rating
Mark C.'s profile image
Mark C. 
4 years ago

Linda provided stellar service by consistently making contact with me to update me on the loan processing status, answer any questions that I had and just to remind me that she was nearby if anything came up that I needed answers for. Linda is my goto person at PM for anything in the future. Loved getting her calls and making her laugh or her making me laugh during the call. Just an absolute great asset, give her a raise!!! 

Brendan K.'s profile image
Brendan K. 
4 years ago

fast and easy, very accurate, everything went smoothly. 

Jerry W.'s profile image
Jerry W. 
4 years ago

The process took a few weeks longer than expected. There were errors in our loan estimate that took a lot of time to clarify/correct. But it ultimately got done and we had a good rate. 

Keith W.'s profile image
Keith W. 
4 years ago

Yesta spent time trying to find answers to our concerns and helped us understand what we needed to do to be ready for closing. 

Christopher W.'s profile image
Christopher W. 
4 years ago

My Penny Mac team agent was wonderful and took exceptional care of me through the entire process. 

RONALD D.'s profile image
RONALD D. 
4 years ago

Service was excellent and responsive. All aspects of the process was handled quickly without difficulty I couldn't find anything that was wrong 

Dennis M.'s profile image
Dennis M. 
4 years ago

Everything went very smooth with my refi the only issue we had was in previewing the closing documents prior to closing. 

Larry H.'s profile image
Larry H. 
4 years ago

Answer my emails.. Never got a answer about paying my July payment. I take it that it does not need to be paid. 

Harold K.'s profile image
Harold K. 
4 years ago

I enjoyed the communication I had with everyone involved with my loan process and would recommend PennyMac Loan services to everyone. They walked me through the whole process from beginning to end, everyone was respectful and pleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.