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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinancing is always a lengthy process. The penny Mac team was on top of every detail with folks from coast to coast working remotely during a pandemic. The entire process was seamless. Thank you everyone for taking the stress out of this endeavor and creating a very pleasant experience for me.
Great experience from the very beginning to the end! Our representative (Sarahi) was very informative, tentative to our questions and made sure we fully understood resulting in a speedy and smooth process; and it was done with a smile😊.
We didn't close on the original closing date. The mobile notary informed us of requiring over $3,000 for the closing which was not accurate as per our loan documents and that was not communicated to us by any member of Penny Mac. We did close 3 weeks after our original date and the documents were not accurate then. Very frustrating to make contact with Penny Mac. Games of voice mail tag and not being able to get through the phone system because of the heavy call volume. Barely acceptable
Jennifer was very knowledgeable and professional
Great
Refinance was just too easy. Thanks Paulette!
.
Max was very pleasant to deal with and answered my questions in a timely manner.
Everything went smooth. PennyMac and Erica made it an easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.